Enhance Building Performancewith Real-Time Occupant Feedback
Resolve issues faster today, and power future design decisions with data-driven insights.
Why Occupant Feedback Matters
Immediate Problem-Solving
Occupant complaints often go unnoticed or fragmented, leading to high maintenance costs and tenant turnover.
Long-Term Design Refinement
Detailed occupant experiences (color, layout, comfort) guide architects and researchers to create better spaces.
Bridging Operations & Design
Most platforms stop at day-to-day fixes. We go further—capturing qualitative insights that inform architects and researchers, all in one platform.
Operational Efficiency
Issue Tracking & Resolution
A centralized dashboard for property managers to see open issues, set priorities, and measure resolution times.
Reduced Maintenance Overheads
Early detection and faster fixes mean fewer emergency repairs and minimized downtime.
Design & Research Insights
Real-Time Occupant Feedback
Collect comprehensive feedback on layout, design, acoustics, materials, and more throughout the building's lifecycle.
Evidence-Based Improvements
Help architects and researchers refine current and future projects with data-backed user feedback.
Understanding Is All You Need
We don't replace your existing BMS or disrupt your current operations. Instead, we add a layer of occupant-centric insights that enhance the data you already use.
Identify Hidden Factors
Understand why a corridor feels unwelcoming or how color choices impact mood.
Discover Opportunities
Enhance layouts, comfort, and design before small issues become costly problems.
Make Informed Decisions
Align adjustments with real occupant needs, not just assumptions.
Voice of Customer Framework
Our comprehensive approach to gathering, analyzing, and acting on occupant feedback drives continuous improvement.
Collection
- Mobile & web feedback forms
- IoT sensor integration
- QR code scanning
- Real-time issue reporting
Analysis
- AI-powered sentiment analysis
- Pattern recognition
- Trend identification
- Impact assessment
Communication
- Automated alerts
- Stakeholder dashboards
- Custom reports
- Design recommendations
What We Offer
Interactive Chatbot
An easy web or mobile interface for occupants to communicate with the building.
Operations Dashboard
Property managers see all issues, track real-time progress, and receive automated alerts.
Design Insights View
Aggregates occupant comments about design elements into visual charts.
Analytics & Reports
ROI metrics, tenant satisfaction data, and post-occupancy evaluations.
Who Benefits?
Building Owners & Investors
- Retain Tenants with faster complaint resolution
- Increase ROI by reducing operational mistakes
- Leverage design data to attract premium tenants
Property & Facility Managers
- Centralized Issue Management
- Proactive Maintenance
- Reduced emergency costs
Architects & Design Teams
- Data-Driven Post-Occupancy
- Avoid Repeating Mistakes
- Refine specs with real feedback
Tenants & Visitors
- Quick issue reporting & resolution
- Enhanced comfort & satisfaction
- Direct communication channel
Enterprise-Grade Security & Compliance
Secure, flexible, and compliant solutions for your building management needs
Advanced Security
End-to-end encryption, role-based access control, and regular security audits to protect your data.
Self-Hosted Option
Deploy on your own infrastructure with our enterprise self-hosted solution for complete data control.
Customizable Service
Tailor the platform to your specific security requirements and organizational needs.
Compliance Progress
Active compliance certification process for SOC 2, ISO 27001, and GDPR requirements.
Ready to Get Started?
Experience a pilot where you can:
Don't just fix problems—prevent them. Get post-occupancy insights and shape the buildings of tomorrow.